Restaurant Manager - Lead Hospitality & Service Excellence

ofCorsica NYC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

OfCorsica NYC is seeking a Restaurant Manager to lead daily front-of-house operations, drive guest satisfaction, and uphold brand standards. This hands-on role oversees staff performance, training, scheduling, and performance reviews while maintaining a guest-focused service culture in a fast-paced setting.

The ideal candidate will have 3+ years in restaurant management, strong leadership and communication skills, and a passion for Mediterranean-inspired hospitality.

Qualifications

• Leadership and team development skills with a focus on accountability and service excellence
• Strong problem-solving, communication, and conflict-resolution abilities
• Knowledge of food, wine (Mediterranean region) and service standards
• Comfortable working in a fast-paced environment with strong organizational and multitasking abilities

Responsibilities

• Lead and supervise all front-of-house team members during service, ensuring seamless execution and guest satisfaction
• Uphold and enforce hospitality standards, brand values, and steps of service
• Foster a positive, respectful, high-performance work environment through training, coaching, and accountability
• Oversee floor operations including opening/closing procedures, table management, and service flow
• Resolve guest concerns promptly and professionally, maintaining a calm, solutions-oriented presence
• Partner with Culinary and Beverage teams to ensure menu knowledge, food quality, and bar operations meet brand expectations
• Assist in recruiting, onboarding, scheduling, and performance evaluations of FOH staff
• Monitor and manage labor costs, supply usage, and service efficiencies to align with financial goals
• Ensure compliance with health, safety, and sanitation standards, as well as alcohol service laws and policies
• Support execution of private events, marketing initiatives, and special promotions
• Serve as Manager on Duty (MOD) as assigned, providing clear leadership and direction during shifts
• Participate in regular management meetings, tastings, and ongoing leadership development

Job description

OfCorsica NYC is seeking a Restaurant Manager to lead daily front-of-house operations, drive guest satisfaction, and uphold brand standards. This hands-on role oversees staff performance, training, scheduling, and performance reviews while maintaining a guest-focused service culture in a fast-paced setting.

The ideal candidate will have 3+ years in restaurant management, strong leadership and communication skills, and a passion for Mediterranean-inspired hospitality.