Guest Experience Host | Front of House, Flexible Hours

Uptown Alley; Surprise (AZ); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

401k

Roth IRA

Health insurance

Flexible schedule

Paid time off

Professional development

Résumé du poste

Uptown Alley is seeking a friendly host/hostess to create a positive first impression and manage guest flow. You will greet guests, handle waitlists, manage reservations, and coordinate with the food and beverage teams to ensure a smooth dining experience.

Strong customer service, communication, and organizational skills are essential. Fluency in English is required; Spanish is a plus. This on-site role offers a dynamic work environment and opportunities for growth.

Qualifications

• Certifications in food safety and sanitation required.
• High School Diploma or equivalent.
• Stamina to stand long periods in a fast-paced environment.

Responsabilités

• Manage waitlists and reservations to optimize guest flow.
• Assist guests to ensure a positive dining experience.
• Upsell opportunities and monitor table utilization.
• Support in feedback collection and service improvements.

Connaissances

Customer Service

Communication Skills

Organizational Skills

Problem-Solving Skills

Guest Management Systems

POS Systems

Formation

ServSafe certification

High School Diploma

Outils

Guest Management Systems

POS Systems

Description du poste

Uptown Alley is seeking a friendly host/hostess to create a positive first impression and manage guest flow. You will greet guests, handle waitlists, manage reservations, and coordinate with the food and beverage teams to ensure a smooth dining experience.

Strong customer service, communication, and organizational skills are essential. Fluency in English is required; Spanish is a plus. This on-site role offers a dynamic work environment and opportunities for growth.