Guest Experience Host – Flexible Hours & Growth

Uptown Alley Surprise, AZ; Surprise (AZ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Culture & Community - engaging team ..

401k, Roth IRA

Health & Wellbeing - company sponsored

Generous Paid Time Off Policies

Work-Life Balance - Flexible working

Professional Development

Job summary

Uptown Alley Surprise, AZ hosts a welcoming front-of-house experience, managing guest flow and waitlists while ensuring a smooth dining experience. The role emphasizes strong customer service and efficient operations in a high-volume restaurant setting.

Requires service mindset, ability to upsell, and basic food-safety awareness. On-site shifts, evenings and weekends, with competitive hourly pay and benefits. Join our team and help guests strike up the fun!

Qualifications

• Certifications in food safety and sanitation (ServSafe or Safe Food Handling).
• High School Diploma or Equivalent.
• Physical stamina to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment.

Responsibilities

• Upsell opportunities and table optimization.
• Manage waitlists and reservations to improve efficiency.
• Allocate resources to improve service and guest experience.
• Support customer retention and collect feedback for improvements.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Food safety certifications (ServSafe/Safe Food Handling)

High School Diploma or Equivalent

Tools

Guest Management Systems

POS Systems

Job description

Uptown Alley Surprise, AZ hosts a welcoming front-of-house experience, managing guest flow and waitlists while ensuring a smooth dining experience. The role emphasizes strong customer service and efficient operations in a high-volume restaurant setting.

Requires service mindset, ability to upsell, and basic food-safety awareness. On-site shifts, evenings and weekends, with competitive hourly pay and benefits. Join our team and help guests strike up the fun!