Guest Experience Host — Front of House

Harri; Waldorf (MD); On-site; USD 24,000 - 36,000; Full time

Job summary

Denny's is seeking a friendly Host/Hostess to greet guests, manage seating, and provide exceptional service in a fast-paced environment. You will assist other team members, handle transactions, and maintain a welcoming dining area.

The role requires strong English communication, flexible scheduling including nights and weekends, and a commitment to guest satisfaction. Training on brand standards and safety procedures will be provided.

Qualifications

• Must communicate effectively in English, both orally and in writing.
• Excellent guest service skills and a focus on hospitality.
• Ability to work in a team environment and assist others as needed.
• Basic math skills for cash handling and transactions.
• Experience with point-of-sale systems is a plus.

Responsibilities

• Greet guests and seat them promptly and politely.
• Take host/ess duties including managing seating and waiting lists.
• Assist guests with special needs and address concerns.
• Handle payments and operate the POS accurately.
• Coordinate with service staff to ensure smooth dining flow.
• Maintain cleanliness of host/hostess area and dining foyer.
• Assist with To-Go orders and bus/clear tables as needed.

Skills

English communication

Guest service

Teamwork

Cash handling

POS operation

Tools

POS system

Job description

Denny's is seeking a friendly Host/Hostess to greet guests, manage seating, and provide exceptional service in a fast-paced environment. You will assist other team members, handle transactions, and maintain a welcoming dining area.

The role requires strong English communication, flexible scheduling including nights and weekends, and a commitment to guest satisfaction. Training on brand standards and safety procedures will be provided.