Guest Experience Host - Flexible Shifts

Harri; Independence Township (OH); On-site; USD 15,154,000 - 20,664,000; Part time

Job summary

Denny's Host/Hostess role seeks a friendly, guest-focused team member to greet guests, seat them, and manage initial beverage orders. You will assist other staff, handle payments, and uphold brand standards while maintaining a clean front-of-house.

It requires strong English communication and excellent guest service, with flexibility for shifts. The position emphasizes responding to guest needs, managing the waiting area, and working with the team to ensure smooth dining experiences from arrival

Qualifications

• Must have ability to communicate effectively in English, both orally and in writing.
• Must have excellent guest service skills.
• Must be able to work in a team environment.
• Must be dependable and able to learn basic tasks and follow instructions.

Responsibilities

• Greet guests and seat them at clean, dry tables using proper seating rotation.
• Assist service staff with beverage orders and refills as needed.
• Handle cash, credit card, and discount transactions following policy.
• Describe promotions and take initial beverage orders while seating guests.
• Address guest concerns promptly and maintain a cordial attitude throughout the dining experience.

Skills

English communication

Guest service

Teamwork

Reliability

Flexibility

Job description

Denny's Host/Hostess role seeks a friendly, guest-focused team member to greet guests, seat them, and manage initial beverage orders. You will assist other staff, handle payments, and uphold brand standards while maintaining a clean front-of-house.

It requires strong English communication and excellent guest service, with flexibility for shifts. The position emphasizes responding to guest needs, managing the waiting area, and working with the team to ensure smooth dining experiences from arrival