Guest Experience Host

Harri; Austinburg Township (OH); On-site; USD 17,000 - 23,000; Full time

Job summary

Denny's Host/Hostess position located in the United States requires welcoming guests, seating at clean tables, and supporting the dining team. You will handle initial beverage orders, describe promotions, and assist with guest needs while maintaining Denny’s standards and a pleasant dining experience.

The role emphasizes strong guest service, teamwork, and flexibility to work during holidays, nights, and weekends; familiarity with POS and cash handling is preferred.

Qualifications

• Must communicate effectively in English, both orally and in writing.
• Must pass all required tests and training for the position.
• Must be able to work in a team environment.
• Must meet uniform and grooming standards and maintain them throughout the shift.
• Must be able to work flexible schedule, including holidays, nights, and weekends.
• Must have excellent guest service skills.

Responsibilities

• Greets guests immediately in a friendly manner and seats them at clean tables.
• Handles cash, credit card, and discounts accurately.
• Assists other service staff as needed to ensure guest satisfaction.
• Describes promotions and suggests beverages while seating guests; takes initial beverage order.
• Provides courteous service and supports team throughout the dining experience.

Skills

English communication

Guest service

Teamwork

Flexible schedule

Dependable

Attention to detail

Tools

POS system

Job description

Denny's Host/Hostess position located in the United States requires welcoming guests, seating at clean tables, and supporting the dining team. You will handle initial beverage orders, describe promotions, and assist with guest needs while maintaining Denny’s standards and a pleasant dining experience.

The role emphasizes strong guest service, teamwork, and flexibility to work during holidays, nights, and weekends; familiarity with POS and cash handling is preferred.