Guest Experience Host - Seating & Service

Harri; Lodi (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Denny's is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist team members to ensure a smooth dining experience. The role requires strong guest service skills and the ability to handle payments accurately in a fast-paced environment.

You will maintain clean tables, assist with beverage service, and help guests with special requests while upholding Denny's guiding principles and brand standards.

Qualifications

• Ability to communicate effectively in English, both orally and in writing.
• Must work well in a team environment and maintain professional appearance.
• Strong guest service skills and ability to upsell beverages or promotions.

Responsibilities

• Greet guests and seat them promptly.
• Assist other service staff to ensure smooth dining flow.
• Handle payments and balance cash at end of shift.
• Maintain clean, organized dining and foyer areas and restock as needed.
• Respond to guest concerns politely and address issues with supervisor when necessary.

Skills

Guest service

Communication

Teamwork

Multitasking

Cash handling

Tools

POS system

Job description

Denny's is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist team members to ensure a smooth dining experience. The role requires strong guest service skills and the ability to handle payments accurately in a fast-paced environment.

You will maintain clean tables, assist with beverage service, and help guests with special requests while upholding Denny's guiding principles and brand standards.