Guest Experience Host — Front of House

Cunningham Restaurant Group; Indianapolis (IN); In loco; USD 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Cunningham Restaurant Group is seeking a friendly Host to welcome guests at Union 50 in Indianapolis. You will greet guests, manage waitlists and reservations, escort guests to tables, and provide menus and assistance as needed.

As the first point of contact, you will coordinate with servers and kitchen staff to ensure smooth seating and dining experiences. No prior host experience is required; training will be provided.

Competenze

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with reservation systems or software is a plus.
• Previous host/hostess experience is preferred but not required; training will be provided.

Mansioni

• Guest greeting and seating; manage waitlist and reservations; escort guests to tables and present menus.
• Reservation management; take and confirm reservations; maintain updated book and communicate special requests.
• Guest assistance; provide information on menu, specials, promotions; coat check if applicable.
• Communication and coordination; liaise with servers and kitchen to ensure smooth seating and service.
• Keep host area clean and organized; ensure menus and promotional materials are available.

Conoscenze

Customer service

Communication

Friendly attitude

Organizational skills

Calm under pressure

Reservation familiarity

Strumenti

Reservation systems

Descrizione del lavoro

Cunningham Restaurant Group is seeking a friendly Host to welcome guests at Union 50 in Indianapolis. You will greet guests, manage waitlists and reservations, escort guests to tables, and provide menus and assistance as needed.

As the first point of contact, you will coordinate with servers and kitchen staff to ensure smooth seating and dining experiences. No prior host experience is required; training will be provided.