Guest Experience Host – Front of House

Modita; Indianapolis (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Modita in Indianapolis, IN is seeking a Host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining experience. The role emphasizes friendly, professional service and organizational skills to maintain waitlists and reservations.

The ideal candidate will have excellent communication, a positive attitude, and the ability to stay composed in busy periods. Training will be provided; evenings, weekends, and holidays may be required.

Qualifications

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Familiarity with reservation systems or software is a plus.
• Previous host/hostess experience is preferred but not required; training will be provided.

Responsibilities

• Greet guests warmly and manage the welcome experience.
• Manage waitlists and reservations; estimate wait times.
• Escort guests to tables and present menus; assist as needed.
• Coordinate with servers and kitchen staff to optimize seating.
• Maintain a clean host stand and waiting area; keep promotional materials available.
• Communicate waitlist status and guest needs to the team.

Skills

Customer service

Communication

Organization

Multitasking

Reservation system

Tools

Reservation software

Job description

Modita in Indianapolis, IN is seeking a Host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining experience. The role emphasizes friendly, professional service and organizational skills to maintain waitlists and reservations.

The ideal candidate will have excellent communication, a positive attitude, and the ability to stay composed in busy periods. Training will be provided; evenings, weekends, and holidays may be required.