Guest Experience Host – Front of House

Universal Store; Andersonville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

IHOP in Andersonville, Indiana is hiring to greet guests, seat them promptly, and support a smooth dining experience. This role focuses on welcoming guests, maintaining seating flow, handling calls, and keeping the dining area clean and organized.

No prior experience is required; training will be provided. Candidates should be able to read English, follow safety labels, and assist with To Go orders as needed.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos. Ability to write simple correspondence.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

Responsibilities

• Greet guests as they enter the restaurant and seat them as soon as a table is available.
• Develop and maintain professional relationships with IHOP employees and guests.
• Rotate station seating to ensure quality guest service.
• May handle guest complaints and invite them to return.
• Answer the telephone, take messages, and complete all To Go orders.
• Maintain a waiting list and ensure restrooms are stocked and clean.
• Clear, clean and reset tables and chairs after guests leave.
• Follow cleaning charts and IHOP uniform guidelines.

Education

No prior experience or training required

Job description

IHOP in Andersonville, Indiana is hiring to greet guests, seat them promptly, and support a smooth dining experience. This role focuses on welcoming guests, maintaining seating flow, handling calls, and keeping the dining area clean and organized.

No prior experience is required; training will be provided. Candidates should be able to read English, follow safety labels, and assist with To Go orders as needed.