Guest Experience Host: Front Door & Reservations

Aqua Restaurant Group; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Aqua Restaurant Group is seeking a Host/Hostess to warmly greet guests, manage reservations, and guide diners to available tables. The role supports front-of-house operations, coordinating guest flow and seating across dining areas.

Strong hospitality and communication skills are essential for success. The position requires the ability to stand for extended periods and work late nights, weekends, and holidays as needed.

Qualifications

• Excellent hospitality and communication skills.
• Ability to manage reservations and seating flow.
• Physical stamina to stand for long periods.

Responsibilities

• Greet customers as they walk in and guide them to their table.
• Assist guests with reservations and manage seating in the dining area and waiting area.
• Provide accurate wait time estimates and answer initial questions.
• Coordinate coat check duties as assigned and maintain facilities cleanliness checks.
• Answer phones and schedule reservations for large parties.

Skills

Hospitality

Communication

Multi-tasking

Guest service

Job description

Aqua Restaurant Group is seeking a Host/Hostess to warmly greet guests, manage reservations, and guide diners to available tables. The role supports front-of-house operations, coordinating guest flow and seating across dining areas.

Strong hospitality and communication skills are essential for success. The position requires the ability to stand for extended periods and work late nights, weekends, and holidays as needed.