Host/Hostess — Front-of-House Excellence & Guest Experience

The Avra Group; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Sick Days

Health, dental, and vision benefits

Opportunities for career growth and提升

Job summary

The Avra Group is hiring a Host/Hostess in New York, NY, to create a warm, professional guest welcome and manage reservations, seating flow, and guest communication. You will collaborate with servers, management, and the culinary team to ensure smooth front-of-house operations.

Ideal candidates have 1–2 years of upscale dining experience, excellent communication, and strong multitasking abilities. A polished appearance and commitment to guest service are essential.

Qualifications

• 1-2 years of host/hostess experience in upscale or fine dining.
• Excellent communication, organization, and interpersonal skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Strong attention to detail and ability to manage multiple priorities.
• Professional appearance and polished demeanor.
• Commitment to delivering exceptional guest service.

Responsibilities

• Welcome and greet guests with a warm, professional, and hospitable approach.
• Manage reservations, waitlists, and seating assignments to optimize table flow and guest satisfaction.
• Coordinate with servers, management, and culinary teams to ensure efficient service and communication.
• Answer phone calls, provide restaurant information, and assist with reservation inquiries.
• Accommodate guest requests, special occasions, and seating preferences while maintaining operational standards.
• Monitor dining room flow and assist in maintaining an organized and efficient guest experience.
• Maintain a clean, organized host stand and reception area.
• Support opening, closing, and side-work duties as needed.
• Uphold the restaurant’s standards for hospitality, professionalism, and guest satisfaction.

Skills

Communication

Multitasking

Attention to detail

Professional appearance

Guest service

Organization

Host experience

Job description

The Avra Group is hiring a Host/Hostess in New York, NY, to create a warm, professional guest welcome and manage reservations, seating flow, and guest communication. You will collaborate with servers, management, and the culinary team to ensure smooth front-of-house operations.

Ideal candidates have 1–2 years of upscale dining experience, excellent communication, and strong multitasking abilities. A polished appearance and commitment to guest service are essential.