Guest Experience Host — Front Desk with Growth Opportunities

Legacy Hospitality

Seattle (WA)

On-site

USD 25,000 - 33,000

Full time

4 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
401k

Job summary

Legacy Hospitality in Seattle seeks a Front Desk Host to greet guests, manage reservations, and ensure a smooth stay from arrival to departure. You will handle check-ins/outs, billing, and guest requests with a friendly, professional demeanor.

Ideal candidates communicate well, stay organized in a fast-paced setting, and work with a guest-first attitude. Benefits include full health coverage and opportunities for growth within a supportive team culture.

Qualifications

  • Strong communication skills and a guest-first mindset.
  • Professional, polished and detail oriented.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Calm under pressure with problem-solving skills.
  • Positive, respectful and team oriented.
  • Previous hotel or guest service experience preferred.

Responsibilities

  • Welcome guests and provide a friendly, efficient check-in experience.
  • Handle check-outs and ensure billing accuracy.
  • Manage reservations, room assignments and special requests.
  • Answer phone calls and assist with guest inquiries.
  • Resolve guest concerns with professionalism and care.
  • Process payments and maintain accurate records.
  • Communicate with housekeeping and other departments for smooth operations.
  • Work flexible schedules including mornings, evenings, weekends and holidays.

Skills

Strong communication
Guest-first mindset
Professional demeanor
Attention to detail
Multitasking
Calm under pressure
Team oriented

Tools

Hotel reservation systems

Job description

Legacy Hospitality in Seattle seeks a Front Desk Host to greet guests, manage reservations, and ensure a smooth stay from arrival to departure. You will handle check-ins/outs, billing, and guest requests with a friendly, professional demeanor.

Ideal candidates communicate well, stay organized in a fast-paced setting, and work with a guest-first attitude. Benefits include full health coverage and opportunities for growth within a supportive team culture.

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