Guest Experience Host - Front Desk & Welcomes

basspro; Post Falls (ID); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Post Falls, Idaho, is seeking a friendly Greeter to welcome customers and perform front-end customer service tasks. You will greet guests, inform them about promotions, assist with merchandise handling, and support event and store activities.

Ideal candidates have a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced retail environment. This is a part-time position with employee discounts and benefits.

Qualifications

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
• Checks in all customers' merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all "Special events" in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Post Falls, Idaho, is seeking a friendly Greeter to welcome customers and perform front-end customer service tasks. You will greet guests, inform them about promotions, assist with merchandise handling, and support event and store activities.

Ideal candidates have a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced retail environment. This is a part-time position with employee discounts and benefits.