Guest Experience Host - Front Desk Concierge

JdV by Hyatt; Oceanside (CA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

12 free room nights

Discounted guest rates

Bereavement pay

Vacation leave

Health insurance

401K with match

Stock purchase plan

Employee meals

Job summary

Hyatt Oceanside is seeking a Front Office Associate to greet guests, handle registration, inform them of hotel services and promotions, and process payments.

This visible role offers interaction with guests and contributes to the guest experience; prior front desk or 2+ years customer service preferred.

The position pays $21.50 per hour with Hyatt benefits including room nights, discounted rates, insurance, 401(k) and more.

Qualifications

• Front desk experience or strong customer service background preferred.
• Ability to communicate clearly with guests and team members.
• Comfortable standing for long periods and lifting moderate weights.

Responsibilities

• Handle guest registration and check-in/out procedures.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.

Skills

Front desk experience

Customer service

Verbal communication

Flexibility

Job description

Hyatt Oceanside is seeking a Front Office Associate to greet guests, handle registration, inform them of hotel services and promotions, and process payments.

This visible role offers interaction with guests and contributes to the guest experience; prior front desk or 2+ years customer service preferred.

The position pays $21.50 per hour with Hyatt benefits including room nights, discounted rates, insurance, 401(k) and more.