Guest Experience Host - Front Desk

Hyatt Regency; San Diego (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

Vacation and sick leave

Complimentary hotel nights

401K with matching

Complimentary employee meals

Job summary

Hyatt Regency La Jolla in San Diego is seeking a Front Office Host to welcome guests, manage the registration process, and communicate hotel services and promotions.

This highly visible role offers the chance to influence the guest experience through casual conversation and proactive service, while representing Hyatt with warmth.

Open availability including evenings, weekends and holidays is required; compensation is $25.50 per hour and visa sponsorship is not offered.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

Responsibilities

• Handle guest registration and communicate hotel services.
• Engage with guests through casual conversation to enhance experience.
• Process payments and respond to guest inquiries.
• Serve as the face of Hyatt as a Front Office Host.

Skills

Customer service

Communication

Guest-facing

Job description

Hyatt Regency La Jolla in San Diego is seeking a Front Office Host to welcome guests, manage the registration process, and communicate hotel services and promotions.

This highly visible role offers the chance to influence the guest experience through casual conversation and proactive service, while representing Hyatt with warmth.

Open availability including evenings, weekends and holidays is required; compensation is $25.50 per hour and visa sponsorship is not offered.