Guest Experience Host — Front Desk & Bowling

Spanish Springs Lanes; Garland (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling

Arcade credits

Event discounts

Food & beverage discount

Job summary

Lucky Strike Entertainment in Garland, TX, is hiring a part-time Greeter/Counter Desk Attendant. You will warmly welcome guests, manage the waitlist, and help with lane assignments and shoe logistics. You’ll ring up sales, log equipment issues, and assist with basic bowling instruction.

The role requires strong telephone etiquette, prior customer service experience, and the ability to work evenings, weekends, and occasional night shifts. Benefits include access to free bowling and shop discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience.
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist guests with basic bowling instruction.
• Operate the POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Customer service

Friendly demeanor

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Garland, TX, is hiring a part-time Greeter/Counter Desk Attendant. You will warmly welcome guests, manage the waitlist, and help with lane assignments and shoe logistics. You’ll ring up sales, log equipment issues, and assist with basic bowling instruction.

The role requires strong telephone etiquette, prior customer service experience, and the ability to work evenings, weekends, and occasional night shifts. Benefits include access to free bowling and shop discounts.