Guest Experience Host - Front Desk & Bowling

Spanish Springs Lanes; Charlottesville (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Charlottesville, VA is seeking a friendly Greeter/Counter Desk Attendant for part-time evening and weekend shifts. You’ll set the tone for guests, manage the waitlist, ring sales, and operate the POS system.

The role requires at least a high school diploma or equivalent and strong telephone etiquette. You’ll help guests with basic bowling guidance and coordinate lane assignments and gear.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist guests with basic bowling instruction
• Operate their POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Customer service

Cash handling

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Charlottesville, VA is seeking a friendly Greeter/Counter Desk Attendant for part-time evening and weekend shifts. You’ll set the tone for guests, manage the waitlist, ring sales, and operate the POS system.

The role requires at least a high school diploma or equivalent and strong telephone etiquette. You’ll help guests with basic bowling guidance and coordinate lane assignments and gear.