Guest Experience Host – Front Desk at Bowling Center

Spanish Springs Lanes; Pasadena (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and handle counter sales. You’ll operate the POS and central PA system, ensuring a smooth guest experience.

Requirements include a HS diploma (or equivalent hospitality experience), strong telephone etiquette, and the ability to meet state alcohol age requirements. Evening/night shifts and weekend availability are expected.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Proven school/previous job experience

Age requirement to serve alcohol

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and handle counter sales. You’ll operate the POS and central PA system, ensuring a smooth guest experience.

Requirements include a HS diploma (or equivalent hospitality experience), strong telephone etiquette, and the ability to meet state alcohol age requirements. Evening/night shifts and weekend availability are expected.