Guest Experience Host — Bowling Center Front Desk

Spanish Springs Lanes; Sterling (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Sterling, VA is seeking a part-time Greeter/Counter Desk Attendant. You will greet guests, manage the waitlist, and assist with lane assignments, equipment, and league prep. You will handle sales at the counter and operate the POS system, with a focus on warm, first-rate guest service.

The role requires friendly communication, strong customer service, and the ability to work evenings and weekends. Benefits include perks and a flexible hospitality environment.

Qualifications

• HS Diploma or equivalent (optional) in restaurant/hospitality.
• Proven success in school or previous job experience.
• Excellent telephone etiquette.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes and other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist guests with basic bowling instruction.
• Operate POS system, central panel, computers, and PA system.

Skills

Telephone etiquette

Customer service

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Sterling, VA is seeking a part-time Greeter/Counter Desk Attendant. You will greet guests, manage the waitlist, and assist with lane assignments, equipment, and league prep. You will handle sales at the counter and operate the POS system, with a focus on warm, first-rate guest service.

The role requires friendly communication, strong customer service, and the ability to work evenings and weekends. Benefits include perks and a flexible hospitality environment.