Guest Experience Host: Front Desk & Bowling Concierge

BOWL AMERICA; Merrifield (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Merrifield, VA is seeking a part-time Greeter/Desk Attendant to set the tone for guests, manage the waitlist and ring sales at the counter. You will operate the POS, central panel, computers and P/A system.

The role requires a HS diploma (or equivalent), strong telephone etiquette and being at least 18 to serve alcohol. Perks include free bowling, discounted meals and arcade credits.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience.
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Cash handling

Customer service

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Merrifield, VA is seeking a part-time Greeter/Desk Attendant to set the tone for guests, manage the waitlist and ring sales at the counter. You will operate the POS, central panel, computers and P/A system.

The role requires a HS diploma (or equivalent), strong telephone etiquette and being at least 18 to serve alcohol. Perks include free bowling, discounted meals and arcade credits.