Guest Experience Host

Harri; Fremont (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Denny's Host/Hostess role responsible for greeting guests, seating customers, and ensuring a warm dining experience. The position requires friendly interaction, accurate cash handling, and cooperation with team members to meet guest expectations.

Primary duties include guest waitlist management, taking initial beverage orders, and assisting with cleaning and resetting tables as needed to maintain a smooth service flow.

Qualifications

• Ability to communicate effectively in English, both orally and in writing.
• Excellent guest service and teamwork skills.
• Willingness to learn and follow instructions.

Responsibilities

• Greet and seat guests in a friendly manner.
• Assist other team members to ensure total guest satisfaction.
• Handle payments using the POS system with accuracy.
• Explain promotions and take beverage orders when seating guests.
• Maintain clean/organized dining areas and manage guest waiting lists.

Skills

English communication

Guest service

Teamwork

Cash handling

Tools

Point of Sale (POS) system

Job description

Denny's Host/Hostess role responsible for greeting guests, seating customers, and ensuring a warm dining experience. The position requires friendly interaction, accurate cash handling, and cooperation with team members to meet guest expectations.

Primary duties include guest waitlist management, taking initial beverage orders, and assisting with cleaning and resetting tables as needed to maintain a smooth service flow.