Guest Experience Host: Flexible Schedules & Growth

Clamore XI, LLC; Oak Ridge (TN); Sur place; USD 14 000 - 19 000; Plein temps

Avantages offerts par ce poste

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedules

Free Shift Meals

Family Discounts

On the Job Training

Opportunities for Advancement

Discount Program (includes travel, gym

s, cell phones, restaurants, autoPurch

Résumé du poste

IHOP in Oak Ridge is seeking a friendly Host to greet guests, manage seating, and provide menus with a smile. You’ll be the first point of contact, helping to create a welcoming atmosphere and ensure a positive dining experience.

This role requires strong communication, multitasking in a fast-paced environment, and flexible availability including weekends. Training and growth opportunities are offered along with competitive starting pay and benefits.

Qualifications

• Previous hospitality or customer service experience preferred but not required.
• Excellent communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Strong attention to detail with a positive attitude.
• Flexible availability, including evenings and holidays.
• Must be able to stand for long periods and lift up to 25 pounds.

Responsabilités

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Accurately manage the seating chart and assign tables to guests based on their party size and wait times.
• Provide menus and inform guests about specials or promotions.
• Answer phone calls, complete to-go orders, and assist with any inquiries or requests.
• Maintain a clean and organized front-of-house area, including waiting areas and host stand.
• Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction.
• Manage guest waitlist efficiently during busy periods, ensuring a positive experience.
• Handle guest feedback and concerns with professionalism and courtesy.
• Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Flexible hours

Stamina

Description du poste

IHOP in Oak Ridge is seeking a friendly Host to greet guests, manage seating, and provide menus with a smile. You’ll be the first point of contact, helping to create a welcoming atmosphere and ensure a positive dining experience.

This role requires strong communication, multitasking in a fast-paced environment, and flexible availability including weekends. Training and growth opportunities are offered along with competitive starting pay and benefits.