Guest Experience Host — Flexible Hours & Growth

IHOP Restaurants LLC; Maryland; Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Descripción de la vacante

IHOP Restaurants LLC in Maryland is seeking a friendly Host to welcome guests, seat them promptly, and maintain smooth guest flow.

You will greet arriving and departing guests, assist with menus, upsell items when appropriate, handle To-Go orders, and ensure accurate cash handling. This role requires teamwork, quick multitasking, and a positive attitude.

Join our team for competitive pay, flexible hours, and extensive training.

Formación

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsabilidades

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Conocimientos

Customer service

Multitasking

Cash handling

Communication

Teamwork

Descripción del empleo

IHOP Restaurants LLC in Maryland is seeking a friendly Host to welcome guests, seat them promptly, and maintain smooth guest flow.

You will greet arriving and departing guests, assist with menus, upsell items when appropriate, handle To-Go orders, and ensure accurate cash handling. This role requires teamwork, quick multitasking, and a positive attitude.

Join our team for competitive pay, flexible hours, and extensive training.