Guest Services Host | Flexible Schedules & Growth

Clamore LLC; Knoxville (TN); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedules

Free Shift Meals

Family Discounts

On the Job Training

Opportunities for Advancement

Discount Program (travel, gyms, cell,餐

Job summary

IHOP Lovell Road location in Knoxville is seeking a Host to create a welcoming dining experience for guests. You will manage the seating chart, greet guests, present menus, and assist with to-go orders while coordinating with servers and kitchen staff.

Starting pay is $12 per hour with weekends required; flexible schedules and opportunities for advancement are emphasized as part of our team culture.

Qualifications

• Hospitality or customer service experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and a positive attitude.
• Flexible availability, including evenings and holidays.
• Must be able to stand for long periods and lift up to 25 pounds.

Responsibilities

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Accurately manage the seating chart and assign tables to guests based on their party size and wait times.
• Provide menus and inform guests about specials or promotions.
• Answer phone calls, complete to-go orders, and assist with any inquiries or requests.
• Maintain a clean and organized front-of-house area, including waiting areas and host stand.
• Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction.
• Manage guest waitlist efficiently during busy periods, ensuring a positive experience.
• Handle guest feedback and concerns with professionalism and courtesy.
• Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors.

Skills

Communication

Interpersonal skills

Multitasking

Positive attitude

Flexibility

Job description

IHOP Lovell Road location in Knoxville is seeking a Host to create a welcoming dining experience for guests. You will manage the seating chart, greet guests, present menus, and assist with to-go orders while coordinating with servers and kitchen staff.

Starting pay is $12 per hour with weekends required; flexible schedules and opportunities for advancement are emphasized as part of our team culture.