Guest Experience Host - Flexible Schedules & Growth

Firebirds Wood Fired Grill; Bartlett (IL); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Flexible schedules

Competitive hourly wage

Advancement opportunities

Extensive training and development

Medical benefits for eligible team

Paid time-off

Discounted meals

Job summary

Firebirds Wood Fired Grill is seeking a friendly Host to warmly welcome guests, open doors, and guide them to their tables. You will manage reservations with care, communicate wait times, and keep the host stand inviting and organized.

Join a team that values hospitality, offers extensive training, flexible schedules, and opportunities for advancement. Must be 18+ and able to lift up to 25 pounds.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to work on your feet for 8 hours or more a day.
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds.
• Guest-oriented mindset and positive attitude.
• Reliable transportation.
• 18+ age requirements for FOH positions.

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by bussing and resetting tables as needed.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Excellent communication

Math basics

Physical stamina

Guest-oriented mindset

Reliable transportation

18+ age for FOH

Job description

Firebirds Wood Fired Grill is seeking a friendly Host to warmly welcome guests, open doors, and guide them to their tables. You will manage reservations with care, communicate wait times, and keep the host stand inviting and organized.

Join a team that values hospitality, offers extensive training, flexible schedules, and opportunities for advancement. Must be 18+ and able to lift up to 25 pounds.