Guest Experience Host — Flexible Hours & Growth

Firebirds Wood Fired Grill; Tucson (AZ); On-site; USD 16,531,200 - 22,041,600; Full time

Benefits offered by this job

Flexible schedules

Competitive hourly wage

New store openings

Training and development

Medical benefits

Paid time off

Discounted meals

Contests and prizes

Job summary

Firebirds Wood Fired Grill is seeking a friendly host who welcomes guests, manages reservations, and supports a smooth dining experience. You will open doors, escort guests to tables, and communicate wait times with warmth.

Responsibilities include bussing, maintaining a clean host stand, and collaborating with the Front of House team to ensure exceptional hospitality. The role emphasizes guest-centered service, strong communication, and the ability to work 8+ hours on site in a fast-paced

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to work on your feet for 8 hours or more a day.
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds.
• Guest-oriented mindset and patience.
• Positive working relationships with team members.
• Attention to cleanliness and safety procedures.
• Must have reliable transportation.
• 18+ age requirements for FOH positions.

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by bussing and resetting tables as needed to maintain flow and cleanliness.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Excellent communication skills

Mathematical calculations

Stand for 8+ hours

Lifting up to 25 pounds

Guest-oriented mindset

Team relationship skills

Cleanliness and safety

Reliable transportation

18+ age requirement

Job description

Firebirds Wood Fired Grill is seeking a friendly host who welcomes guests, manages reservations, and supports a smooth dining experience. You will open doors, escort guests to tables, and communicate wait times with warmth.

Responsibilities include bussing, maintaining a clean host stand, and collaborating with the Front of House team to ensure exceptional hospitality. The role emphasizes guest-centered service, strong communication, and the ability to work 8+ hours on site in a fast-paced