Guest Experience Host — Flexible Hours & Growth

Firebirds Wood Fired Grill; Phoenix (AZ); Hybrid; USD 19,286 - 24,796; Full time

Benefits offered by this job

Flexible schedules

Competitive wage

Growth opportunities

Extensive training

Medical benefits

Discounted meals

Job summary

Firebirds Wood Fired Grill is seeking a friendly Host to welcome guests, seat them, and ensure a warm first impression. You’ll manage reservations, communicate wait times, and maintain a clean, inviting host stand as the front line of hospitality.

This role offers flexible schedules, a competitive hourly wage, opportunities for advancement, and comprehensive training as our restaurants grow. We also provide medical benefits and a supportive team environment.

Qualifications

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by bussing and resetting tables as needed.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Communication

Math skills

Standing/Stamina

Lifting 25 lbs

Guest focus

Reliable transportation

Age 18+

Job description

Firebirds Wood Fired Grill is seeking a friendly Host to welcome guests, seat them, and ensure a warm first impression. You’ll manage reservations, communicate wait times, and maintain a clean, inviting host stand as the front line of hospitality.

This role offers flexible schedules, a competitive hourly wage, opportunities for advancement, and comprehensive training as our restaurants grow. We also provide medical benefits and a supportive team environment.