Guest Experience Host | Flexible Schedule & Growth

Firebirds Wood Fired Grill; Bartlett (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedules

Career advancement

Extensive training

Medical benefits

Paid time-off

Discounted meals

Contests & prizes

Job summary

Firebirds Wood Fired Grill is seeking a friendly Host to warmly welcome guests, open doors, and guide them to their table. You will manage reservations, communicate wait times, and keep the host stand inviting while collaborating with the Front of House team to ensure a smooth dining experience.

The role emphasizes guest-focused service, reliable transportation, and the stamina to stay on your feet for extended periods in a fast-paced restaurant environment.

Qualifications

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Ability to maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by clearing and resetting tables (bussing) as needed to maintain flow and cleanliness.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Excellent communication

Guest-oriented mindset

Mathematical ability

Stand for 8+ hours

Team player

Reliable transportation

18+ age requirement

Job description

Firebirds Wood Fired Grill is seeking a friendly Host to warmly welcome guests, open doors, and guide them to their table. You will manage reservations, communicate wait times, and keep the host stand inviting while collaborating with the Front of House team to ensure a smooth dining experience.

The role emphasizes guest-focused service, reliable transportation, and the stamina to stay on your feet for extended periods in a fast-paced restaurant environment.