Guest Experience Host - Flexible Schedule & Growth

P.F. Chang's China Bistro, Inc.; Anaheim (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Closed holidays

401(k) plan

Medical/dental/vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. hosts welcome guests with friendly hospitality, managing seating flow and delivering a positive first impression.

The Host quotes accurate wait times, answers questions, and helps ensure a smooth dining experience for every guest. No prior experience is required—training is provided. We seek individuals with excellent customer service, strong communication, and the ability to multitask in a fast-paced team environment, while upholding safety and sanitation

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Etiquette

Communication

Sanitation

Safety procedures

Flexibility

Multi-tasking

Team work

Job description

P.F. Chang's China Bistro, Inc. hosts welcome guests with friendly hospitality, managing seating flow and delivering a positive first impression.

The Host quotes accurate wait times, answers questions, and helps ensure a smooth dining experience for every guest. No prior experience is required—training is provided. We seek individuals with excellent customer service, strong communication, and the ability to multitask in a fast-paced team environment, while upholding safety and sanitation