Guest Experience Host - Flexible Scheduling & Growth

P.F. Chang's China Bistro, Inc.; City of Troy (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on-the-job training

Advancement opportunities – internal

Discounted meals

Employee referral program

Exclusive team discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro is hiring a Host/Hostess to ensure a warm, efficient guest experience and smooth restaurant flow. You will greet guests, seat parties, and provide accurate wait times while maintaining safety and sanitation standards.

Experience is not required as training is provided; strong customer service and multitasking skills are valued. This role offers flexible shifts and opportunities to grow within the company.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Multitasking

Teamwork

Flexibility

Safety procedures

Job description

P.F. Chang's China Bistro is hiring a Host/Hostess to ensure a warm, efficient guest experience and smooth restaurant flow. You will greet guests, seat parties, and provide accurate wait times while maintaining safety and sanitation standards.

Experience is not required as training is provided; strong customer service and multitasking skills are valued. This role offers flexible shifts and opportunities to grow within the company.