Guest Experience Host - Flexible Scheduling

P.F. Chang's China Bistro, Inc.; Omaha (NE); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Promotions from within

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang's China Bistro, Inc. is hiring for Host/Hostess positions to welcome guests and manage seating with a focus on hospitality and smooth restaurant flow. You will greet guests, answer phones, and coordinate reservations to ensure a positive first impression.

No prior experience needed—training is provided. The role emphasizes teamwork, multitasking in a fast-paced setting, and maintaining high sanitation standards while delivering a warm guest experience.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

P.F. Chang's China Bistro, Inc. is hiring for Host/Hostess positions to welcome guests and manage seating with a focus on hospitality and smooth restaurant flow. You will greet guests, answer phones, and coordinate reservations to ensure a positive first impression.

No prior experience needed—training is provided. The role emphasizes teamwork, multitasking in a fast-paced setting, and maintaining high sanitation standards while delivering a warm guest experience.