Guest Experience Host — Events & Service

Tenpin Ltd; New Jersey; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free meals during shifts

Life assurance (2x annual salary)

Long service awards

Employee Assistance Programme

Free counselling

On the Spot Rewards

Recommend a Friend

Job summary

Tenpin Ltd. in New Jersey is hiring a Customer Service Assistant to deliver a warm, professional guest experience. You will handle reception bookings, greet guests, answer questions, spot sales opportunities, and help run events in a lively family entertainment center.

The role requires a proactive, friendly attitude with strong communication skills, and a willingness to work evenings and weekends to support busy periods.

Qualifications

• Experience in fast-paced customer service environments.
• Excellent communication and problem-solving abilities.
• Fully flexible including evenings and weekends.

Responsibilities

• Manage reception bookings and enquiries.
• Address customer queries and identify sales opportunities.
• Host events and maintain a welcoming atmosphere.
• Prepare food and drinks and ensure cleanliness.
• Support team with smooth daily operations.

Skills

Customer service

Communication skills

Flexibility

Team player

Attention to detail

Proactive

Job description

Tenpin Ltd. in New Jersey is hiring a Customer Service Assistant to deliver a warm, professional guest experience. You will handle reception bookings, greet guests, answer questions, spot sales opportunities, and help run events in a lively family entertainment center.

The role requires a proactive, friendly attitude with strong communication skills, and a willingness to work evenings and weekends to support busy periods.