Customer Experience & Events Host (Flexible Hours)

Tenpin Ltd; Pennsylvania; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced parental leave

Health care cash back

Employee assistance program

Counselling services

Life assurance

Long service awards

Refer-a-friend

Spot rewards

Job summary

Tenpin Ltd is seeking a Customer Service Assistant to deliver an exceptional experience at our leisure centres. You will manage reception bookings, respond to enquiries, host events, and help serve food and drinks, while keeping the centre welcoming and well‑maintained.

Responsibilities span across Laser Arena, Escape Rooms, karaoke, and children’s parties. We value efficiency, friendliness, and a proactive attitude to ensure every guest enjoys their visit.

Qualifications

• Excellent customer service, communication, and a 'nothing is too much trouble' attitude.
• Fully flexible, including evenings and weekends.
• Able to work in a fast-paced environment with energy and initiative.
• Approachable, helpful, organised and a strong team player.

Responsibilities

• Manage reception bookings, answer enquiries, identify sales opportunities, host events, and oversee service of food and drinks.
• Work across departments: Laser Arena, Escape Room, karaoke rooms, and children's parties; ensure cleanliness and smooth operation.

Skills

Customer service

Communication

Flexible schedule

Team player

Job description

Tenpin Ltd is seeking a Customer Service Assistant to deliver an exceptional experience at our leisure centres. You will manage reception bookings, respond to enquiries, host events, and help serve food and drinks, while keeping the centre welcoming and well‑maintained.

Responsibilities span across Laser Arena, Escape Rooms, karaoke, and children’s parties. We value efficiency, friendliness, and a proactive attitude to ensure every guest enjoys their visit.