Guest Experience Host - Evening & Weekend Shifts

Spanish Springs Lanes; Norwalk (CT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Norwalk, CT is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, answer phones, manage the waitlist, and ring sales at the counter. You will use our POS system, assist with lanes and arcade areas, and help prepare for leagues while upholding safety and courtesy.

Evening and weekend shifts available; prior hospitality experience is a plus. Perks include free bowling, arcade credits, and employee discounts on food and events.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Greet guests warmly in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow cash control procedures.
• Notify mechanics of any pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instructions.
• Operate POS system, central panel, computers, and PA system.

Skills

Customer service

Phone etiquette

Cash handling

POS system

Guest relations

Education

HS Diploma or equivalent

Tools

POS system

Cash register

P/A system

Central panel

Job description

Lucky Strike Entertainment in Norwalk, CT is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, answer phones, manage the waitlist, and ring sales at the counter. You will use our POS system, assist with lanes and arcade areas, and help prepare for leagues while upholding safety and courtesy.

Evening and weekend shifts available; prior hospitality experience is a plus. Perks include free bowling, arcade credits, and employee discounts on food and events.