Guest Experience Host - Dining & Reservations

MGM Resorts International; United States; On-site; USD 1,592,000 - 2,268,000; Full time

Benefits offered by this job

Free meals in employee dining room

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

MGM Resorts International in Biloxi, Mississippi seeks a warm, guest-focused Host to greet guests, keep the dining area organized, and support the food & beverage team for smooth service.

You’ll be at the heart of the action, delivering professional hospitality and ensuring guests feel welcome from entry to seating. The role emphasizes teamwork, attentiveness, and a positive attitude in a lively entertainment-driven environment.

Qualifications

• Must be 18 years or older.

Responsibilities

• Greet guests promptly as they enter the restaurant.
• Answer phones, keep accurate count of reservations and handle reservation book.
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition.
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them.
• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management.
• Maintain knowledge of scheduled daily activities and in‑house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant.

Job description

MGM Resorts International in Biloxi, Mississippi seeks a warm, guest-focused Host to greet guests, keep the dining area organized, and support the food & beverage team for smooth service.

You’ll be at the heart of the action, delivering professional hospitality and ensuring guests feel welcome from entry to seating. The role emphasizes teamwork, attentiveness, and a positive attitude in a lively entertainment-driven environment.