Charles Hotel In Harvard Square - Host Person

Aimbridge Hospitality, LLC; Cambridge (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Paid Time Off

401k Retirement Plan

Job summary

The Charles Hotel in Harvard Square in Cambridge, MA seeks a Host Person to welcome guests, seat them, and coordinate with servers to deliver outstanding dining experiences. You’ll assist in payment handling and ensure a memorable, seamless visit for every guest.

The role emphasizes a polished appearance, strong communication, teamwork, and reliability, with opportunities to participate in trainings and grow within a hospitality-focused environment.

Qualifications

• High school diploma or relevant hotel/field experience preferred.
• Strong communication, problem-solving, and multitasking skills required.
• Demonstrated initiative and ability to meet deadlines consistently.
• Ability to assimilate and analyze complex information from various sources and adapt as needed.
• Competence in understanding financial data and performing basic arithmetic functions.

Responsibilities

• Greet, seat, and shine! Welcome guests with friendly vibes and positive attitude.
• Look sharp in uniform, nametag, and a big smile for first impressions.
• Follow safety rules to keep guests and teammates safe and comfortable.
• Manage reservations, tables, and orders to ensure smooth service.
• Assist cashier with payments and tip reconciliation to ensure accuracy.
• Join trainings and collaborate with the team to strengthen service and reliability.

Skills

Hospitality

Appearance

Safety

Operations

Finance

Teamwork

Education

High school diploma or equivalent

Job description

Charles Hotel In Harvard Square - Host Person

Compensation $22.00 - $23.00/hour

Job Type Regular

Description

Join Our Team as a Host Person!

As the Host, you’re the VIP guide to a fabulous dining adventure! You’ll be the first to spot our guests and welcome them with a smile, whisking them off to their tables like a dining superhero. Throughout their meal, you’ll team up with servers to make sure everyone’s treated like royalty—friendly, attentive, and always on point. Plus, you’ll help our cashier with payments, making sure every bill is smooth sailing and every tip counts. Ready to make every moment unforgettable? Step into the spotlight!

KEY SKILLS/RESPONSIBILITIES

• Hospitality Heroes: Greet, seat, and shine! Make every guest feel like a VIP with your friendly vibes and positive attitude.
• Appearance Avengers: Look sharp! Rock your uniform, nametag, and a big smile to impress everyone you meet.
• Safety Superstars: Play it safe! Follow all the rules to keep guests and teammates happy, healthy, and secure.
• Operations Orchestrators: Keep things flowing! Manage reservations, tables, and orders so the show goes on without a hitch.
• Finance Fixers: Count it up! Help with payments and tips to make sure everything adds up just right.
• Skill Builders: Level up! Join trainings, take on new tasks, and show off your teamwork and trustworthiness.

EDUCATION & EXPERIENCE

• High school diploma or relevant hotel/field experience preferred.
• Strong communication, problem-solving, and multitasking skills required.
• Demonstrated initiative and ability to meet deadlines consistently.
• Ability to assimilate and analyze complex information from various sources and adapt as needed.
• Competence in understanding financial data and performing basic arithmetic functions.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Charles Hotel In Harvard Square - Host Person