Charles Hotel In Harvard Square - House Attendant

Aimbridge Hospitality LLC; Cambridge (MA); On-site; USD 31,684; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A premier hospitality company in Cambridge seeks a House Attendant responsible for maintaining cleanliness and guest satisfaction. The ideal candidate will ensure all areas are spotless and assist with event setups while providing excellent service. Preferred qualifications include a high school diploma and prior hospitality experience, along with a valid driver’s license. This position offers a competitive benefits package, including medical, dental, and daily pay options, in a collaborative and fast-paced environment.

Qualifications

• High school diploma or equivalent preferred; hospitality experience is a plus.
• Valid driver’s license and clean driving record required for driving roles.
• Ability to stay calm and work well under pressure is essential.

Responsibilities

• Maintain top-tier sanitation and cleanliness across all facilities and equipment.
• Respond quickly to guest requests with a friendly attitude.
• Assist in setting up meeting rooms and events for a seamless experience.
• Safeguard sensitive areas and practice safe work habits.

Job description

Job Description

Charles Hotel In Harvard Square - House Attendant Address One Bennett St, Cambridge, MA, 02138 Compensation $23.00/hour

Join Our Team as a House Attendant!

The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service.

As a House Attendant, you’re the behind-the-scenes hero who keeps every corner shining, greets guests with a big smile, brings the sparkle to special events, and backs up your housekeeping crew like a pro! If you’ve got an eagle eye for detail, a ready-for-anything attitude, and a passion for making people’s day, this hands-on role is your ticket to an energetic, rewarding adventure.

Key Skills & Responsibilities

• Shine Specialist: Maintain top-tier sanitation and cleanliness across all facilities and equipment, ensuring everything from lobbies to restrooms — carpets to furniture — sparkles.
• Guest Experience First Responder: Respond quickly to guest requests with a friendly attitude, delivering items and service that reflect top-tier hospitality.
• Event Support Extraordinaire: Assist in setting up meeting rooms and events, ensuring every detail is in place for a seamless experience.
• Safety & Security Steward: Safeguard sensitive areas, manage lost-and-found items responsibly, and practice safe work habits to prevent injuries and maintain a secure environment.

Education and Experience

• High school diploma or equivalent preferred; hospitality experience is a plus.
• Valid driver’s license and clean driving record required for driving roles.
• Ability to stay calm and work well under pressure is essential.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.