Charles Hotel In Harvard Square - Server

Aimbridge Hospitality, LLC; Cambridge (MA); Hybrid; USD 18,000 - 19,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

The Charles Hotel in Harvard Square, Cambridge, is seeking a Beverage Server to deliver drinks with warmth and efficiency, greeting guests, taking accurate orders, and ensuring a flawless dining experience.

You’ll guide guests through the menu, handle transactions at the bar, maintain cleanliness, comply with safety standards, and contribute to a lively, welcoming atmosphere for every guest.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality or food & beverage service experience is a plus.
• Must obtain and maintain required certifications (Alcohol Awareness, Food Handler’s Card) as per state regulations.

Responsibilities

• Greet guests with a smile and take accurate orders to ensure guest satisfaction.
• Know the menu and specials to guide guests and accommodate dietary needs.
• Deliver food and drinks quickly with attention to detail.
• Maintain clean, organized bar and dining areas and comply with safety standards.
• Handle payments and close checks following company policies.

Skills

Guest service

Multitasking

Communication

Wine/ cocktail knowledge

Customer engagement

Cash handling

Attention to detail

Education

High school diploma or equivalent

Alcohol Awareness certification

Food Handler’s Card

Job description

Charles Hotel In Harvard Square - Server

Compensation $13.00 - $14.00/hour

Job Type On-call

Description

Join Our Team as a Beverage Server!

As a Beverage Server, you’re not just delivering drinks—you’re the life of the party! With your sparkling communication skills and talent for multitasking, you keep the good times flowing and every glass topped up just right. You know your way around every cocktail, craft brew, or mocktail, ensuring every guest feels like a VIP. Whether you’re expertly taking orders, serving up smiles, or keeping the bar area tidy and safe, you do it all with a dash of personality and a commitment to keeping the fun—and the hospitality—at high spirits!

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Guru: Create warm, memorable dining moments by greeting guests with a smile, taking accurate orders, and making sure every need is met from start to finish.
• Menu Mastermind: Know the menu inside and out — from ingredients and dietary needs to daily specials and alcohol service guidelines — so you can guide guests like a pro.
• Accuracy Ace: Deliver food and drinks quickly and flawlessly, with attention to detail that keeps orders spot‑on and guests happy.
• Table Tactician: Juggle multiple tables with ease, keeping service smooth, spaces clean, and your cool in high‑pressure moments.
• Payment Pro: Handle transactions with precision, close checks confidently, and follow all company and security protocols like a seasoned cashier.
• Cleanliness Champion: Keep the service area spotless and safe, following hygiene regulations and certification standards without missing a beat.
• Stamina Specialist: Stay energized and on your feet — lifting, bending, and moving with strength and endurance throughout your shift.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred.
• Previous experience in hospitality or food & beverage service is a plus.
• Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally.
• Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler’s Card) as per state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world‑class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.