Guest Experience Host — Create Memorable Moments

Kimpton Hotels & Restaurants; Bozeman (MT); On-site; USD 31,000 - 38,000; Part time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Kimpton Hotels & Restaurants is seeking a guest‑centered host to manage reservations, seating, and guest relations in a fast-paced setting. You will greet guests, coordinate seating, and act as an advocate for an exceptionally personal dining experience.

The role requires weekend availability (Thu–Sun), prior customer service or hospitality experience, and the ability to learn menu details, allergy information, and POS/reservation systems.

Qualifications

• Looking specifically for weekend availability Thursday-Sunday.
• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Responsibilities

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Weekend availability Thu-Sun

Customer service

Hospitality mindset

Communication skills

POS/reservation system knowledge

Tools

Reservation system

POS system

Job description

Kimpton Hotels & Restaurants is seeking a guest‑centered host to manage reservations, seating, and guest relations in a fast-paced setting. You will greet guests, coordinate seating, and act as an advocate for an exceptionally personal dining experience.

The role requires weekend availability (Thu–Sun), prior customer service or hospitality experience, and the ability to learn menu details, allergy information, and POS/reservation systems.