Guest Experience Host - Competitive Pay, Benefits & Fun

The Mint Gaming Hall; Williamsburg (KY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive health, dental and medical

Up to $2000 in bonuses first year

Weekly pay

Fully paid life insurance

401K with company match

FSA/HSA

Wage: $13.00 per hour

We have BIG FUN!

Job summary

The Mint Gaming Hall is hiring for a guest-focused role in Kentucky. You will greet guests, handle payments at the cash register, and restock supplies while maintaining a clean, safe work area.

You will upsell products, support teammates, and provide Big Service to ensure guest satisfaction in a fast-paced, high-volume environment. Qualified applicants are 18+, with a high school diploma or GED, and must pass background checks.

Qualifications

• Greet guests in a friendly and approachable manner.
• Handle cash, gift cards, or comps accurately.
• Identify upsell opportunities using product knowledge.

Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operates a cash register and receives payment from guests in cash, gift card or comp.
• Accurately counts and provides change to guests as required.
• Adheres to all cash handling and comp policies and procedures.
• Restocks supplies and merchandise as needed throughout the shift.
• Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Reports any maintenance or safety concerns to supervisor promptly.
• Provide support to fellow team members through sharing of knowledge and assisting in guest interactions.
• Demonstrates the ability to work in a fast-paced, flexible, and high-volume environment.
• Delivering and presenting food to guests and ensuring guest satisfaction.

Skills

Greet guests

Cash handling

Upselling

Teamwork

Education

High school diploma

GED

Tools

Cash register

Job description

The Mint Gaming Hall is hiring for a guest-focused role in Kentucky. You will greet guests, handle payments at the cash register, and restock supplies while maintaining a clean, safe work area.

You will upsell products, support teammates, and provide Big Service to ensure guest satisfaction in a fast-paced, high-volume environment. Qualified applicants are 18+, with a high school diploma or GED, and must pass background checks.