Guest Experience Host & Cashier - Fast-Paced Dining

Hollywood Casino-Aurora, Inc.; Aurora (CO); On-site; USD 29,000 - 42,000; Full time

Job summary

Hollywood Casino-Aurora, Inc. is seeking a friendly Host/Cashier for its Asian specialty restaurant. You will greet guests, manage reservations, and coordinate seating while communicating with servers and the kitchen to ensure a smooth dining experience.

The ideal candidate has strong customer service skills, a professional appearance, and the ability to multitask in a fast-paced environment, including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Restaurant or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests promptly and courteously upon arrival.
• Manage reservations, waitlists, and seating assignments efficiently.
• Escort guests to tables and provide menus.
• Monitor guest flow and communicate table availability to servers and kitchen staff.
• Answer phone calls and respond to inquiries regarding reservations, hours, and menu offerings.
• Ensure the dining area and entrance are clean, organized, and presentable.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service

Professional appearance

Team player

Calm under pressure

Organizational skills

Education

High school diploma or equivalent

Job description

Hollywood Casino-Aurora, Inc. is seeking a friendly Host/Cashier for its Asian specialty restaurant. You will greet guests, manage reservations, and coordinate seating while communicating with servers and the kitchen to ensure a smooth dining experience.

The ideal candidate has strong customer service skills, a professional appearance, and the ability to multitask in a fast-paced environment, including evenings, weekends, and holidays.