Host & Cashier: Create Warm, Efficient Guest Experiences

Hollywood Casino-Aurora, Inc.; Aurora (IL); Presencial; USD 17.000 - 24.000; Tempo integral

Resumo da vaga

The Host/Cashier position at the Red Lotus in Aurora is responsible for providing a warm, welcoming experience for guests entering the Asian specialty restaurant. You will manage guest flow, seating, and waitlists while ensuring timely communication between front-of-house and kitchen staff to support smooth operations.

Requirements include a high school diploma or equivalent and prior restaurant or hospitality experience is preferred.

Qualificações

• High school diploma or equivalent required.
• Previous restaurant or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and demeanor.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to work as part of a team.
• Friendly and approachable personality.

Responsabilidades

• Greet guests promptly and courteously upon arrival.
• Manage reservations, waitlists, and seating assignments efficiently.
• Escort guests to tables and provide menus.
• Monitor guest flow and communicate table availability to servers and kitchen staff.
• Answer phone calls and respond to inquiries regarding reservations, hours, and menu offerings.
• Ensure the dining area and entrance are clean, organized, and presentable.
• Assist with special requests, large parties, and event seating as needed.
• Coordinate with servers and management to ensure smooth service during peak periods.
• Maintain knowledge of menu items, specials, and restaurant policies.
• Follow all safety, sanitation, and health guidelines.

Formação

High school diploma or equivalent

Descrição da vaga

The Host/Cashier position at the Red Lotus in Aurora is responsible for providing a warm, welcoming experience for guests entering the Asian specialty restaurant. You will manage guest flow, seating, and waitlists while ensuring timely communication between front-of-house and kitchen staff to support smooth operations.

Requirements include a high school diploma or equivalent and prior restaurant or hospitality experience is preferred.