Guest Experience Host & Cashier

PARKING MANAGEMENT SERVICES OF ARIZ; Scottsdale (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

PARKING MANAGEMENT SERVICES OF ARIZ is hiring at Scottsdale Fairmont Princess for an entry-level Cashier position. The role is full-time/part-time in a fast-paced dining setting, focusing on greeting guests, handling payments, and supporting service staff.

Responsibilities include seating guests, answering phones, managing the POS, processing takeout orders, and maintaining a clean workstation. Prior hospitality experience is helpful but not required; punctuality and friendly communication are

Qualifications

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects up to 15 pounds.
• Ability to wipe down table tops, table legs, debris, booths.
• Must be able to stand and move for periods up to four hours.
• Must be able to speak clearly and listen to guests and employees.
• Prior experience in host/guest service roles desirable.

Responsibilities

• Provide warm welcome to incoming Guests while ensuring timely seating
• Make genuine connections and engage Guests to ensure a personalized dining experience
• Follow proper phone etiquette when answering the phones
• Bus tables and deliver food to Guests, and maintain a clean cashier area
• Maintains a clean and organized work area and completes cleaning as assigned.
• Respond to and resolve customer complaints and concerns
• Accommodates special needs of guests (boosters, highchairs, disabilities)
• Take payments and manage cash drawer
• Apply menu knowledge to make knowledgeable suggestions to Guests
• Enter orders into POS, bag and manage takeout orders
• Thank Guests as they leave, soliciting feedback about service and dining experience

Skills

Communication

Mobility

Stamina

Customer service

Tools

POS system

Job description

PARKING MANAGEMENT SERVICES OF ARIZ is hiring at Scottsdale Fairmont Princess for an entry-level Cashier position. The role is full-time/part-time in a fast-paced dining setting, focusing on greeting guests, handling payments, and supporting service staff.

Responsibilities include seating guests, answering phones, managing the POS, processing takeout orders, and maintaining a clean workstation. Prior hospitality experience is helpful but not required; punctuality and friendly communication are