Luxury Hotel Host: Warm Welcome & Guest Experience

Fairmont Hotels & Resorts; Scottsdale (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Learning programs

Medical & Dental benefits

401K

Career development opportunities

Job summary

Fairmont Scottsdale Princess is seeking a Host/Hostess to welcome guests and support our dining team in a luxury setting. You will create a warm first impression and guide guests to seating while upholding service standards.

Reporting to the La Hacienda Manager, you will assist guests with menu knowledge, coordinate with servers, and maintain a smooth flow of service in a fast-paced outlet. This role emphasizes teamwork, guest focus, and professional presentation.

Qualifications

• Experience in guest-facing roles is preferred.
• POS system experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Team player who focuses on guest needs.

Responsibilities

• Provide friendly greetings and engaging service.
• Assist guests with food and beverage menu items.
• Understand server tasks and shift end reports in the outlet.
• Know menu items, garnishes, contents and preparation methods.
• Follow outlet policies, procedures and service standards.
• Adhere to safety and sanitation guidelines.
• Other duties as assigned.

Skills

Greet guests

Customer service

Communication

Teamwork

Pressure handling

Reliability

Tools

POS System

Job description

Fairmont Scottsdale Princess is seeking a Host/Hostess to welcome guests and support our dining team in a luxury setting. You will create a warm first impression and guide guests to seating while upholding service standards.

Reporting to the La Hacienda Manager, you will assist guests with menu knowledge, coordinate with servers, and maintain a smooth flow of service in a fast-paced outlet. This role emphasizes teamwork, guest focus, and professional presentation.