Guest Experience Host & Cashier

Hard Rock Cafe; San Francisco (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe in San Francisco is seeking a friendly cafe host to welcome guests, manage seating, and maintain a clean waiting area. You will answer questions, handle phone inquiries, and guide guests to restrooms and service areas to ensure smooth flow during busy periods.

Responsibilities include supporting servers and managers, performing opening and closing duties, and creating memorable experiences that leave guests raving about their visit.

Qualifications

• High School diploma or GED is required.
• Ability to stay calm in a fast-paced cafe setting.
• Strong attention to detail and guest service orientation.

Responsibilities

• Greet guests warmly and assist with seating as needed.
• Answer questions accurately and politely to guests.
• Maintain a clean, organized waiting area and common spaces.
• Answer phone and direct guests to restrooms and areas.
• Support servers, bussers and managers to ensure guest satisfaction.
• Perform opening/closing tasks and maintain cleanliness.
• Ensure guests have a memorable experience and leave satisfied.

Skills

Calm under pressure

Organized

Guest-focused attitude

Education

High School diploma or GED

Job description

Hard Rock Cafe in San Francisco is seeking a friendly cafe host to welcome guests, manage seating, and maintain a clean waiting area. You will answer questions, handle phone inquiries, and guide guests to restrooms and service areas to ensure smooth flow during busy periods.

Responsibilities include supporting servers and managers, performing opening and closing duties, and creating memorable experiences that leave guests raving about their visit.