Guest Experience Host - Front Desk & Welcome Expert

Hard Rock Cafe; San Francisco (CA); On-site; USD 26,174 - 34,440; Full time

Job summary

Hard Rock Cafe San Francisco is seeking a Host to warmly greet guests, seat parties, and kick off a memorable dining experience. You will guide guests to tables, answer questions, and help maintain a vibrant, organized front-of-house in a fast-paced cafe setting.

Requirements include a High School diploma or GED, a calm demeanor, and a friendly, guest-focused attitude. Physical duties include standing, walking, and lifting up to 10 pounds.

Qualifications

• High School diploma or GED required.
• Must remain calm in a hectic, fast-paced environment.
• Positive, outwardly friendly attitude toward guests and co-workers.

Responsibilities

• Greet guests as the initial contact and seat them.
• Answer questions accurately and politely; maintain a welcoming front-of-house.
• Keep waiting area clean and organized; assist servers, bussers and managers as needed.
• Perform opening/closing and side duties (cleaning, restocking, etc.).
• Ensure guest satisfaction and create memorable experiences.

Skills

Calm under pressure

Organized

Friendly demeanor

Education

High School diploma or GED

Job description

Hard Rock Cafe San Francisco is seeking a Host to warmly greet guests, seat parties, and kick off a memorable dining experience. You will guide guests to tables, answer questions, and help maintain a vibrant, organized front-of-house in a fast-paced cafe setting.

Requirements include a High School diploma or GED, a calm demeanor, and a friendly, guest-focused attitude. Physical duties include standing, walking, and lifting up to 10 pounds.