Guest Experience Host & Front Desk Cashier

Seminole Hard Rock Hotel & Casino; San Francisco (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Hard Rock International in San Francisco is seeking a Host to create a welcoming first impression for guests at the front door. You will greet, seat, and page guests, while delivering a memorable experience and helping teammates run a smooth operation.

The role emphasizes being tour guide, communicator, entertainer, and keeping a clean, organized waiting area; you must stay calm under pressure, stay friendly, and follow safety and sanitation standards. Pay ranges $19-$25 hourly.

Qualifications

• High School diploma or GED required.
• Ability to remain calm in a hectic, fast-paced environment.
• Strong organizational skills with attention to detail.
• Positive, outwardly friendly attitude toward guests and coworkers.

Responsibilities

• Greet guests at the front door and initiate a positive guest experience.
• Seat and page guests, providing directions to areas and restrooms.
• Answer questions accurately and politely; maintain a clean waiting area.
• Assist servers, bussers, and managers; support opening/closing duties.
• Provide security for coworkers, guests and celebrities as needed.
• Create memorable experiences and entertain guests to build customer satisfaction.

Skills

calm under pressure

high organization

attention to detail

friendly attitude

Education

High School diploma or GED

Job description

Hard Rock International in San Francisco is seeking a Host to create a welcoming first impression for guests at the front door. You will greet, seat, and page guests, while delivering a memorable experience and helping teammates run a smooth operation.

The role emphasizes being tour guide, communicator, entertainer, and keeping a clean, organized waiting area; you must stay calm under pressure, stay friendly, and follow safety and sanitation standards. Pay ranges $19-$25 hourly.