Food Runner - Fast-Paced Guest Service

100 Hard Rock Int'l USA, Inc; San Francisco (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Hard Rock Cafe in San Francisco is seeking a Food Runner to deliver orders to guests with a friendly, professional approach and to assist servers in addressing guest requests. You will help maintain a clean, organized dining area and support kitchen and front-of-house staff to ensure a smooth service flow.

The role emphasizes hospitality, teamwork, and maintaining high standards while working in a fast-paced restaurant environment.

Qualifications

• Remain calm in a hectic, fast-paced atmosphere.
• Demonstrate a high level of organization, attention-to-detail and a sense-of-urgency.
• Display a positive and outwardly friendly attitude toward guests and co-workers.

Responsibilities

• Deliver food to guests quickly and efficiently.
• Deliver condiments and drinks as needed (to include alcoholic beverages).
• Refill beverages as needed.
• Respond to guest inquiries in a courteous and polite manner.
• Promptly and professionally, handle guest issues and communicates problems and concern to management.
• Maintain a clean and organized server alley and expo area.
• Stock ice and glassware on the server line.
• Pre-buss tables.
• Clean and reset dirty tables.
• Sweep the floor.
• Assist and communicate clearly with the kitchen staff and front of the house staff.

Skills

Calm under pressure

Organizational skills

Guest service orientation

Job description

Hard Rock Cafe in San Francisco is seeking a Food Runner to deliver orders to guests with a friendly, professional approach and to assist servers in addressing guest requests. You will help maintain a clean, organized dining area and support kitchen and front-of-house staff to ensure a smooth service flow.

The role emphasizes hospitality, teamwork, and maintaining high standards while working in a fast-paced restaurant environment.