Guest Experience Host – Breakfast & Events

Kolter Hospitality Group; Delray Beach (FL); On-site; USD 17,047 - 24,280; Full time

Job summary

Kolter Hospitality Group is seeking a Gallery Host at Hyatt Place Delray Beach to deliver exceptional guest service. You will handle check-ins/outs, issue keys, set up meeting spaces and support events, while upholding brand standards and policies.

The role requires a friendly, detail‑oriented approach, ability to work weekends/holidays, and commitment to a safe, clean guest environment. This on-site position offers hourly pay and growth opportunities within the hotel family.

Qualifications

• Experience: None; customer service in hospitality a plus.
• Be able to work most weekends and holidays.

Responsibilities

• Assist guests with check-in and check-out processes.
• Coordinate all guest requests.
• Inform guests of hotel services, features and room amenities.
• Welcome the guest by name whenever possible.
• Prepare, set up, stock, take down, clean and provide beverages and food products.
• Set up and break down meeting space.
• Prepare food for meetings/events.
• Follow hotel rate structures, discounts and upsell strategies.
• Post charges and handle cashiering tasks.
• Follow safety procedures and respond to emergencies.

Skills

Customer service

Job description

Kolter Hospitality Group is seeking a Gallery Host at Hyatt Place Delray Beach to deliver exceptional guest service. You will handle check-ins/outs, issue keys, set up meeting spaces and support events, while upholding brand standards and policies.

The role requires a friendly, detail‑oriented approach, ability to work weekends/holidays, and commitment to a safe, clean guest environment. This on-site position offers hourly pay and growth opportunities within the hotel family.